Bookings, calendar and Zoom

The booking calendar and the CRM are one system: every booking belongs to a person's record, and every new person who books becomes a lead.

Setting up

• Session types: for example a free 20-minute discovery call and a paid 60-minute session. Each has its length, buffer times, how far ahead people can book, and its reminder time.
• Hours: weekly working hours per coach, in the coach's timezone.
• Where it happens: Zoom, the coach's own meeting link, phone, or in person.

How a client books

1. The client opens the booking page (a link, or the calendar on the practice's website).
2. They pick a day and see only the times that are actually free, in their own timezone.
3. The time is held for them while they type their details, so nobody else takes it.
4. They confirm and get an email with the details, the meeting link and a private link to reschedule or cancel.

The booking, the person's record and the lead are saved together: a booking can never exist without its CRM record.

After booking

• An email reminder before the session (24 hours by default).
• Reschedule and cancel by the client through their link, or by the coach.
• Mark attendance. A no-show becomes a follow-up on Today.

Zoom

A coach can connect their Zoom account. Every online booking then gets its own Zoom meeting: created when booked, moved when rescheduled, deleted when cancelled. CoachKeep does not read recordings or chats. See how to connect or remove Zoom.

On your website

Paste one line of code and the booking calendar appears on the practice's own website. Only websites the practice lists can show it.

The calendar app

Coaches who only want their schedule can use calendar.getadeona.app, which opens straight to the calendar.

Not available today

Connecting Google Calendar (so busy times in Google block bookings) is not available to customers yet.

Last updated 5 November 2026. Questions? Support.