CoachKeep vs Zoho Bigin
Zoho Bigin is a well-known, general small-business CRM with a free plan. CoachKeep is a CRM made for coaching and counselling practices in India. Both are good; they suit different practices. Bigin details below are from Bigin's own pricing page as read on 5 November 2026; check bigin.com/pricing for the current figures in rupees.
At a glance
| CoachKeep | Zoho Bigin | |
|---|---|---|
| Made for | Coaching and counselling practices in India | Small businesses of any kind |
| Pricing model | Per practice: ₹1,999 a month (founder offer ₹1,199, quarterly), up to 3 users, no GST charged | Per user per month; a free plan for 1 user and 500 records; paid plans Express, Premier and Bigin 360 |
| Booking page | Booking page and calendar joined to the CRM, Zoom meetings, reminders, reschedule links | Booking and appointment scheduling (1 booking page on Free, Express and Premier) |
| Invoices | Built in: GST, part payments, instalment plans, overdue reminders | Through Zoho Invoice or Zoho Books integration (Express and up); payment links (Express and up) |
| Calls | Your own mobile SIM; two-tap outcomes and automatic follow-ups | Built-in phone and third-party telephony integrations |
| Opens the chat with the message ready | WhatsApp Business integration (Express and up) | |
| Email campaigns | Consent-only campaigns, one-click unsubscribe, no open tracking | Mass emails with email insights (Express and up) |
| Privacy | DPDP consent per purpose, each practice in its own database, contact masking, no tracking | Role permissions and Zoho's security programme |
| Online payments | Not available today | Payment links (Express and up) |
| Integrations | Zoom | Zoho apps and many third-party tools |
Choose Zoho Bigin if
- You want to start at ₹0 as a single user with a small contact list.
- You need online payment links or a wide range of integrations today.
- You already use other Zoho apps.
- Your business is not coaching, or your sales process is general B2B.
Choose CoachKeep if
- You want one price for the practice that covers you and two team members.
- Your clients pay programmes in parts and you want invoices, instalments and overdue reminders without connecting another app.
- You run the day from a list of who to call and who booked, made for coaching.
- You work with sensitive clients (counselling, therapy) and want DPDP consent records, contact masking and no email tracking.
- You want support from the founder on WhatsApp.
Try CoachKeep
₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough or message +91 91744 55550 on WhatsApp.
More guides
- Best CRM for coaches in India: what to look for
- CRM for coaches in India
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- CRM for fitness and nutrition coaches
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- Booking software for coaches in India
- GST invoices and instalments for coaches
- Lead management for a coaching business
- CRM for small coaching teams
- Email marketing for coaches in India
- DPDP Act 2023: a plain guide for coaches
- Moving from Excel or Google Sheets to a CRM
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- CoachKeep vs Zoho Bigin
Last updated 5 November 2026. Questions? Support.