CRM for counsellors and therapists

People tell a counsellor things they tell nobody else. A client system for a counselling practice has to respect that before it does anything else.

Privacy first

Each practice's data is kept in its own database; Adeona's operators cannot read it.
Phone numbers and email addresses can be masked from staff who do not need them, such as a receptionist who only books sessions.
Staff can be limited to their own clients.
No email open or click tracking, ever.
Consent is recorded per purpose, with when and how it was given, under India's DPDP Act 2023.
A second sign-in factor and an audit trail of who changed what.

The practice side

Session types (intake, follow-up, couples) with their own length and buffers.
A booking page clients use themselves, with reminders and private reschedule links.
Attendance: a missed session becomes a follow-up, so nobody drifts away unnoticed.
Invoices with part payments and instalment plans.

What CoachKeep is not

CoachKeep is not an electronic health record. It does not store clinical session notes in a structured clinical format, prescriptions or diagnoses. It runs the front office: enquiries, bookings, follow-ups, email and billing.

Try CoachKeep

₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough or message +91 91744 55550 on WhatsApp.

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Last updated 5 November 2026. Questions? Support.